Terms of Service

Effective Date: February 10, 2026

Last Updated: March 10, 2026

Welcome to Carlisle Travel. These Terms of Service (“Terms”) govern your use of our website at carlisletravel.com (the “Site”) and the services we provide. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using the Site, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. We may update these Terms from time to time; continued use of the Site after changes constitutes acceptance of the revised Terms.

2. Description of Services

Carlisle Travel is a travel agency that provides:

• Travel planning and consultation
• Booking services for flights, accommodations, tours, and other travel-related services
• Information about destinations, itineraries, and travel experiences
• Communication with travel advisors and agents

Our services are advertised through our website, email, and phone. We act as an intermediary between you and travel suppliers (airlines, hotels, tour operators, etc.). We do not operate flights, hotels, or other travel services directly.

3. Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable laws or regulations
• Impersonate or attempt to impersonate Carlisle Travel, a Carlisle Travel employee, another user, or any other person or entity
• Use the Site to transmit any harmful, offensive, or malicious content
• Attempt to gain unauthorized access to any part of the Site, systems, or networks
• Use automated means (e.g., bots, scrapers) to access the Site without our prior written consent
• Interfere with or disrupt the Site or servers or networks connected to the Site

4. User Responsibilities

When you submit a request, inquiry, or application through the Site, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials you may receive
• Notify us promptly of any changes to your contact information

You are responsible for all activity that occurs under your contact information or through your use of the Site.

5. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Carlisle Travel or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written consent.

6. Third-Party Services and Vendors

We work with third-party travel suppliers, including airlines, hotels, cruise lines, and tour operators. When you book through us:

• Your travel arrangements are subject to the terms and conditions of those suppliers
• We are not responsible for the acts, errors, or omissions of third-party suppliers
• Cancellation, refund, and change policies are set by the suppliers, not by us

We recommend that you review the terms and policies of any travel supplier before booking.

7. Disclaimers

Travel Advice: Information on the Site is for general informational purposes only. Travel requirements, visa rules, health advisories, and destination conditions change frequently. We do not guarantee the accuracy or completeness of such information. You are responsible for verifying travel requirements and obtaining necessary travel documents.

No Warranties: The Site and our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Carlisle Travel, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or our services, including but not limited to:

• Loss of profits, data, or goodwill
• Travel delays, cancellations, or itinerary changes
• Acts or omissions of third-party suppliers
• Personal injury, illness, or property damage during travel

Our total liability for any claim arising from or related to these Terms or the Site shall not exceed the amount you paid to us for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is less.

9. Indemnification

You agree to indemnify, defend, and hold harmless Carlisle Travel, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

10. Links to Other Websites

The Site may contain links to third-party websites, including social media platforms and travel partner sites. We are not responsible for the content, privacy practices, or terms of use of those websites. Your use of third-party sites is at your own risk.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Site shall be resolved in the state or federal courts located in Los Angeles County, California.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Carlisle Travel
5800 S Eastern Ave Ste 220
Los Angeles, CA 90040

Phone: (323) 869-1800
Email: info@carlisletravel.com